At Jonikahike, we value our customers and strive to deliver your orders quickly and safely. Please read our shipping policy carefully to understand how we handle deliveries and payments.
1. Order Processing
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All orders are processed within 1–2 business days after confirmation.
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You will receive a confirmation message once your order has been dispatched.
2. Shipping Time
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Delivery typically takes 3–7 business days, depending on your location and courier service availability.
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Delivery times may vary during holidays or due to unforeseen delays.
3. Shipping Charges
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Shipping costs, if applicable, will be clearly mentioned at checkout or communicated during order confirmation.
4. Payment Method
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We do not accept online payments.
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Payment is strictly Cash on Delivery (COD) — customers must pay the full amount to the delivery agent upon receiving their order.
5. Delivery Areas
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We currently ship orders within our designated delivery zones. Please confirm delivery availability for your area before placing an order.
6. Order Tracking
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Once shipped, you may receive tracking details via SMS or email (if available from the courier partner).
7. Damaged or Missing Items
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If your package arrives damaged or with missing items, please contact us immediately at [email protected] within 24 hours of delivery, and include photos of the package and items.
8. Contact Us
For any questions about shipping or delivery, please contact our support team:
📧 [email protected]