At Jonikahike, we value our customers and strive to deliver your orders quickly and safely. Please read our shipping policy carefully to understand how we handle deliveries and payments.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • You will receive a confirmation message once your order has been dispatched.

2. Shipping Time

  • Delivery typically takes 3–7 business days, depending on your location and courier service availability.

  • Delivery times may vary during holidays or due to unforeseen delays.

3. Shipping Charges

  • Shipping costs, if applicable, will be clearly mentioned at checkout or communicated during order confirmation.

4. Payment Method

  • We do not accept online payments.

  • Payment is strictly Cash on Delivery (COD) — customers must pay the full amount to the delivery agent upon receiving their order.

5. Delivery Areas

  • We currently ship orders within our designated delivery zones. Please confirm delivery availability for your area before placing an order.

6. Order Tracking

  • Once shipped, you may receive tracking details via SMS or email (if available from the courier partner).

7. Damaged or Missing Items

  • If your package arrives damaged or with missing items, please contact us immediately at [email protected] within 24 hours of delivery, and include photos of the package and items.

8. Contact Us

For any questions about shipping or delivery, please contact our support team:
📧 [email protected]